As I reflect on our numerous site visits and interactions with clients, one question always seems to come up: "What makes Vikan stand out from its competitors?" To put it simply, it's our company's mission that truly sets us apart. Our mission isn't just about selling top-notch cleaning tools—it's about helping our clients achieve their hygiene goals. While excellent tools are essential, they're only part of the equation. Expertise, guidance, and comprehensive services are equally important in ensuring that businesses meet their hygiene standards.
Recently, during a visit to a major client, one of our team members was explaining our exclusive Vikan Site Survey service. As we discussed the various benefits—like optimizing their inventory, creating detailed product documentation, mapping storage locations, and simplifying reorder processes—the client interrupted, saying, "This sounds amazing, but I don't have the budget for something like this right now."
Our regional sales manager quickly reassured them that this service was completely free for our key clients. The relief and gratitude on the client's face were evident. They immediately signed up for the Vikan Site Survey. This service, combined with our commitment to offering it at no cost, brought this client one step closer to achieving their hygiene objectives.
Another memorable experience occurred during a follow-up meeting with a client who had recently undergone a Vikan Site Survey. As part of a large international corporation, they were thrilled with the results and the insights gained. When we asked, "If there was one specific cleaning challenge we could assist you with, what would it be?" after some thought, the client replied, "Reducing our water consumption is my biggest concern at the moment."
Fortunately for us, we had more to offer than just exceptional products. Thanks to our purpose-driven approach, we have an in-house Hygiene Department headed by Debra Smith, a globally recognized expert in microbiology and food safety. For our key clients, Debra often steps in to provide holistic advice, addressing everything from hygiene practices to potential hazards and even water conservation.
The report Debra delivered was a game-changer for the client. It gave them the expert support needed to present their ideas for change to upper management. Once again, our unique mission, coupled with the depth of expertise and services we provide, highlighted how Vikan stands apart from the competition.
Still wondering why Vikan is different? To learn how we can assist your operations in reaching your hygiene goals, explore our Knowledge Centre or reach out to me directly.
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**Recent Blog Posts**
*Expert Hygiene Solutions by Debra Smith - Global Hygiene Specialist*
At the heart of our efforts in food safety and hygiene lies our dedicated Hygiene Department. Discover what they can do for you!
*Choosing the Right Squeegee by Lotte Jensen - Marketing Project Manager*
Selecting the perfect Vikan squeegee for each task enhances both hygiene levels and employee satisfaction.
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[Continue reading these insightful posts to discover more ways Vikan supports your business.]
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Foshan Gruwill Hardware Products Co., Ltd. , https://www.zsgruwill.com